You can cancel or modify your order as long as your payment has not been authorized.
Once you click the “Submit” button on the secure order form, the payment authorization process begins and we are unable to cancel your order.
How to modify an order
To change the quantity:
- Click in the field displaying the current quantity in the “Quantity” column
- Delete the number and type the new number for the desired quantity
- Click on the "Update Cart " button or press the “Enter” key on your keyboard
- The new quantity is now displayed and calculated in your cart
- You can continue shopping or complete your order
To remove a single item from your cart:
- Click in the check box next to the item you wish to remove (the check box is in the “Remove” column)
- Click on the the “Update Cart” button
- The item is removed and you can continue shopping, complete your remaining order, or continue browsing the site
To cancel the whole order:
- Close your browser or visit a different page without completing the checkout process.
If your order has been submitted
If your order has been submitted, it cannot be canceled or changed. However, you can return the order within 30 days from the date of shipment, and we will provide the appropriate refund. For more information on returning merchandise to Revitalizing Ministries, see our Return Policy.
What happens if an item in my order is out of stock?
Sometimes items in your order may fall out of stock. If any item in your order is out of stock at the time it was originally estimated to ship, you will receive an e-mail notifying you of a delay. We will continue trying to fulfill your order as quickly as possible.
If the order is still out of stock 30 days after the first e-mail is sent, you will be asked to approve a 30-Day Order Extension. If you do not approve the extension, this part of your order will be canceled within 24 hours.
If you have pre-ordered an item and it is not in stock at the announced release date, you will be asked to approve a 30-Day Order Extension. If you do not approve the extension, this part of your order will be canceled within 24 hours.